VCX Telephone Systems

Multicom VCX Shipboard Telephone Systems make it possible to dependably distribute wireless or wired IP communication all over the vessel.

The Multicom VCX line of shipboard telephones is an innovative Voice Over IP communications system. Multicom’s VOIP switches and hardware make it easy to dependably distribute wired as well as wireless communication throughout the vessel for passenger use or to easily contact crew members.

Multicom's VCX VOIP switches are designed for all types of vessels and rigs – cruise ships, workboats, military, oil rigs, transport vessels, etc. Multicom VCX systems can be programmed to the unique needs of each vessel – from hotel features to emergency communication. Multicom VCX systems work with both standard and wireless VOIP telephones. By adding analog wired communication to the switch, your Multicom VCX system will also work with all types of standard analog phone instruments – weatherproof, analog wireless, feature phones, industrial, etc.

Benefits

The Multicom VCX phone system fully integrates with all digital Multicom ICS systems to offer standard and emergency communications, fire alarm, general alarm, telephone, sound powered telephone, and entertainment into one easy to control package. You can also add your Multicom VCX system onto your existing computer network cable for ease of installation.

You can also increase your simultaneous ship to shore traffic over your satellite. Instead of one analog call at a time, you can hold multiple simultaneous calls at lower rates with a clearer digital connection.

Quality and Dependability
Multicom VCX is a digital telephone and communication server system that delivers high fidelity sound for clearer vessel communications over a standard computer wired or wireless network. Additionally, standard analog phones and faxes can be integrated for a mixed system. For over a quarter century Multicom has built top notch marine systems that last.

Expandability
The system can be easily configured and modified to meet your vessel’s size and requirements – unlike the analog hard switching systems offered by others.

Versatility
Multicom VCX packages are available in trunk and extension counts that is limited only by your hardware and bandwidth.

Space saving
Multicom ICS systems use a fraction of the space and weight required by older telephone switching technology.

Cost savings
Lower cost to purchase and operate than any other marine telephone system and most land based systems.

Features

Call Features

ADSI On-Screen Menu System
Alarm Receiver
Append Message
Authentication
Automated Attendant
Blacklists
Blind Transfer
Call Detail Records
Call Forward on Busy
Call Forward on No Answer
Call Forward Variable
Call Monitoring
Call Parking
Call Queuing
Call Recording
Call Retrieval
Call Routing (DID & ANI)
Call Snooping
Call Transfer
Call Waiting
Caller ID
Caller ID Blocking
Caller ID on Call Waiting
Calling Cards
Conference Bridging
Database Store / Retrieve
Database Integration
Dial by Name
Direct Inward System Access
Distinctive Ring
Distributed Universal Number Discovery (DUNDi™)
Do Not Disturb
E911
ENUM
Fax Transmit and Receive (3rd Party OSS Package)
Flexible Extension Logic
Interactive Directory Listing
Interactive Voice Response (IVR)
Local and Remote Call Agents
Macros
Music On Hold
Music On Transfer
Flexible Mp3-based System
Random or Linear Play
Volume Control Predictive Dialer
Privacy
Open Settlement Protocol (OSP)
Overhead Paging
Protocol Conversion
Remote Call Pickup
Remote Office Support
Roaming Extensions
Route by Caller ID
SMS Messaging
Spell / Say
Streaming Media Access
Supervised Transfer
Talk Detection
Text-to-Speech (via Festival)
Three-way Calling
Time and Date
Transcoding
Trunking
VoIP Gateways
Voicemail
Visual Indicator for Message Waiting
Stutter Dialtone for Message Waiting
Voicemail to email
Voicemail Groups
Web Voicemail Interface

VCX Gateway Interface
Graphical Call Manager
Outbound Call Spooling
TCP/IP Management Interface

TDMoE (Time Division Multiplex over Ethernet)
Allows direct connection of Asterisk PBX
Zero latency
Uses commodity Ethernet hardware Voice-over IP
Allows for integration of physically separate installations
Uses commonly deployed data connections
Allows a unified dialplan across multiple offices

ADPCM
G.711 (A-Law & µ-Law)
G.723.1 (pass through)
G.726
G.729 (through purchase of commercial license )
GSM
iLBC
Linear
LPC-10
Speex

IAX™ (Inter-Asterisk Exchange)
H.323
SIP (Session Initiation Protocol)
MGCP (Media Gateway Control Protocol
SCCP (Cisco® Skinny®)

Traditional Telephony Interoperability

E&M
E&M Wink
Feature Group D
FXS
FXO
GR-303
Loopstart
Groundstart
Kewlstart
MF and DTMF support
Robbed-bit Signaling (RBS) Types
MFC-R2

4ESS
BRI (ISDN4Linux)
DMS100
EuroISDN
Lucent 5E
National ISDN2
NFAS

Modules

Fax Client
For sending and receiving faxes through your connectivity options.  Works seamlessly in the background.

CT-TeleMPM - Motel Property Management System
For vessels with large overnight passenger counts such as cruise ships.

Web Based Unified Messaging System (emails and voicemails)
Receives all your voice and data messages in your email system.  Allows for returning messages or tranferring through your computer.

32 Port Fail Over Switch
For complete redundancy on all or part of your Multicom PCX phone switch for critical function extensions.